Timelite
By Connor Steffens UX/UI Design and Researcher
Executive summary
In this project, I was tasked with designing and researching a new welcome gift for Prime Digital Academy students on their first day. Prime is an accelerated learning program that teaches students Full-stack engineering and UX design and Research.
we evaluated the current welcome gift and identified the pain points. Came up with new designs and sent them in a survey to the user group. Then Took the most liked idea and moved into physical prototyping and a client pitch presentation.
goals
Identify pain points and opportunities through research.
Prototype solutions based on findings.
Propose evaluation methods for designs/prototypes.
Test prototypes with users to inform design recommendations.
Synthesize research findings to uncover insights.
Methods
Discovery Research
Desirability Survey
Physical Prototyping
Usability Testing
Client Pitch Presentation
product research
As a part of a team we conducted two research interviews with current students lasting 15 min
Insights
Both students felt that the gift of a shirt made them feel welcomed. But both students rarely, if ever, wore the shirt.
Both students used the lanyard every day but were not thrilled with the quality and felt offended by the gift.
Both students didn’t use the pen. pen
Prime’s current welcome gift is a Tee shirt, Lanyard, and pen.
Support was a big thing that was mentioned. Whether it was from students or faculty, positive or negative
There was also a lack of self-care and emotional and physical well-being at the prime.
Design Concepts
using what I learned from my research interviews I came up with three different options for new welcome gift
Sketch Wireframes
Low fidelity digital wireframes
A main feature across all three designs is a study break time. Breaks are important when studying and come with a lot of benefits. And when the time is up, they will suggest some positive break ideas. This would help Prime students focus on self-care.
DESIRABILITY survey
To see what design concept I should move forward with, I made a Google survey with a brief overview of each design and sent it off to current students.
Results showed that students preferred the desk lamp compared to the speaker and water bottle
Physical Prototyping
I then went forward with creating a low-fidelity physical prototype. We did this to further the design process and help with user testing.
Evaluate
I conducted three user tests lasting 15 minutes. I wanted to gain insights about:
the usability of the lamp
opinions on keys features
desirability
flaws in the design
how meaningful the gift is
Methods used
directed storytelling
prototyping
user testing
think aloud testing
AEIOU famework
I found out that students loved the idea. An interesting thing I found out was that even though all students rated the usability high, 3/3 users initially did not know how to use some basic functions of the lamp.
Pitch Presentation
Using everything I learned from my project, I created a pitch presentation to persuade Prime to select my desk lamp idea. I decided to focus on the key features of the lamp. First, there was a study break timer to remind students to take a healthy break. Next was the SAD lamp function. Being locked inside all day studying in Minnesota makes it hard to see the sun, which is vital to everyone.
Conclusion
I am very happy with what I came up with. I think it would be interesting to design a box for the prototype that would explain how to use some key functions of the lamp so users would know how to use it immediately. Next, I would like to make the prototype higher fidelity and conduct more research.